Website support

Site administration

This page explains who maintains the official Institute website, how visitors can report an error or suggest a content update, and how changes are checked before publication.

Requests

When to contact site administration

Incorrect or outdated information

Let the editors know if a page contains an inaccurate title, department name, position, date, contact detail or other outdated information.

Broken link or document

Report links that do not open, missing documents, wrong files or materials that should be replaced with a newer version.

Mismatch between language versions

Tell us if the Ukrainian and English pages differ in title, structure, content, links or visible navigation.

Accessibility issue

Report navigation difficulties, unclear text, missing image descriptions or any other issue that makes the website harder to use.

What to include

How to prepare a request

To help editors verify and process a request quickly, please include a few practical details in your message.

  • the address of the page where the issue appears;
  • a short description of what should be corrected or updated;
  • the proposed correct text, link or document;
  • the language version involved, if the issue affects only Ukrainian or English;
  • a contact for clarification when the update needs approval.

Workflow

How the website is updated

  1. Editors review the request and identify which pages need to be updated.
  2. Changes are prepared in a local copy of the website or in GitHub, without direct editing of published server files.
  3. For bilingual materials, Ukrainian and English versions are checked against each other.
  4. Before publication, the website passes an automated build and validation checks.
  5. After approval, the generated static version is published through GitHub Actions.

Responsibility

Who maintains the website

Content and structure

Preparation of text, coordination of departmental materials, updates to reference information and consistency between language versions.

Technical support

Maintenance of the website code, local development environment, automated checks, build process and publication of the static version.

Technical basis

How the site is published

  • The website is a static Astro project: pages are generated in advance and load quickly in the browser.
  • The website source files are maintained in GitHub; GitHub is the source of truth for changes and validation.
  • Published files on the server are not edited manually: each deployment replaces them with a generated version from the repository.